Privacy Policy

This policy explains what personal data MindFy (the app for Android, iOS and the web) collects, why, who we share it with and how you can exercise your rights. It follows Brazil’s General Data Protection Law (Law 13,709/2018, “LGPD”) and applies to users everywhere.

1. Who is responsible

The data controller is Luis Henrique Jung. For any privacy matter, including reaching our data protection officer, write to [email protected].

2. Data we collect

Account data

Usage data

Subscription data

Technical data

We do not collect precise location, contacts, photos, audio recordings or health data. MindFy tracks are wellness content; listening to a category such as “Calm” or “Sleep” is not treated as health data.

3. Why we use it and our legal basis

PurposeLegal basis (LGPD, art. 7)
Create and keep your account, play music, save playlists and favoritesPerformance of a contract
Unlock and manage your Premium subscriptionPerformance of a contract
Security and fraud and abuse preventionLegitimate interest
Recommendations and aggregate statistics to improve the catalogLegitimate interest
Show ads on the free planLegitimate interest, or consent where required
Keep access and purchase recordsLegal obligation (Brazilian Internet Civil Framework and tax law)

4. Who we share it with

We do not sell your data. We share it only with providers that run the service on our behalf:

We may also share data when required by law or by order of a competent authority.

5. International transfers

These providers may process data outside Brazil, mainly in the United States. Such transfers follow article 33 of the LGPD, with contractual clauses and appropriate security measures.

6. How long we keep it

7. How to delete your account

In the app, open Profile › Delete account and confirm. We immediately erase your email, password, Google sign-in links, profile, playlists, favorites and active sessions. If you can’t sign in, request deletion at [email protected] from the email address on your account; we reply within 15 days.

Deleting your account does not cancel a subscription. Cancel it first in the store where you subscribed (Google Play › Payments & subscriptions, or Settings › Subscriptions on iPhone) so you are not charged again.

8. Your rights

Under the LGPD (art. 18), you may at any time request:

Write to [email protected]. You may also file a complaint with Brazil’s National Data Protection Authority (ANPD) at gov.br/anpd or with the data protection authority where you live.

9. Ads

The free plan shows Google ads, which may be personalized according to your Google account settings. On Android you can delete your advertising ID under Settings › Google › Ads; on iPhone, under Settings › Privacy & Security › Tracking. To learn how Google uses this data, see policies.google.com/technologies/partner-sites. Premium subscribers see no ads.

10. Children

MindFy is not directed at children under 13 and we do not knowingly collect their data. Teenagers between 13 and 18 should use the app with a parent’s or guardian’s permission. If you learn that a child has created an account, write to [email protected] and we will delete it.

11. Security

All traffic uses HTTPS, passwords are stored only as hashes, access to our internal panel is restricted and sign-in attempts are rate limited. No system is fully immune; if an incident poses a relevant risk to you, we will notify you and the ANPD.

12. Changes to this policy

We may update this policy. The date at the top shows the version in force; for material changes we will notify you in the app or by email before they take effect.